PARKING

As you arrive at Avalon Airport, follow the signs for either Short Term Parking or Long Term Parking depending on your booking or travel needs.

Both parking areas are within easy walking distance of the terminal.

Yes. We recommend pre-booking online to access the best rates and secure your preferred parking option.

No, you don’t have to pre-book. However, we do encourage all travellers to pre-book their parking through the Melbourne Avalon Airport website to secure the best rate. Please note that Online Saver parking is pre-booking only. Terminal parking offers both pre-booking (Terminal Pre-Booked) and drive-up (Terminal Drive Up) options.

Yes. Bookings can be amended up to four hours before your booked entry time.

Our new system allows you to manage your booking up to four (4) hours before your booked entrance time. All you have to do is pop in your Order ID here, and modify or cancel your booking.

You may cancel free of charge up to 24 hours before your booking. For added flexibility, you can add Cancellation Protection for just $5, allowing you to cancel up to 1 hour prior to your scheduled entry time.

Please note: If you are changing your booking and there’s a fare difference for your new booking, you’ll be required to pay the remaining balance.

If you have selected Cancellation Protection, you can cancel your booking up to one hour before your booked entry time.

Visit our Refunds Page and fill out the form. Once submitted, our team will review your application.

If your flight changes or is cancelled within four (4) hours of your booking, the booking is non-refundable. Please refer to our Online Parking Booking Terms and Conditions (Section 8. Cancellations, Amendments and Refunds).

Yes, there is a 60-minute grace period on both booked entry and exit times. This means you can enter the car park 60 minutes before your booked entry time, and exit the car park 60 minutes after your booked exit time without additional charges.

If you have pre-booked parking, you will pay at the time of booking. If you have not pre-booked, you can park in the Terminal Drive Up car park by driving up and either tapping your credit card or taking a ticket. You cannot park in Online Saver without a booking. If you tap your credit card, you will need to tap the same credit card at exit. You will be charged accordingly, and the boom gate will open. If you take a ticket, you can pay at the pay station located in the terminal when you return and then insert your ticket at the exit gate. Alternatively, insert your ticket upon exiting and pay at the gate.

The Avalon Airport Melbourne Electronic Parking System is a modern parking solution designed to simplify and enhance your parking experience at the airport. It utilises advanced license plate recognition (LPR) technology, allowing you to enter and exit the parking area seamlessly.

If you have a pre-booking, the LPR system will link your licence plate with the corresponding booking and the boom gate will automatically open. When you exit, the boom gate will read your licence plate again and automatically open. Please note, if you have not pre-booked, this function will not work and you will need to take a ticket or tap your credit card. If you have pre-booked and your licence plate is not recognised, please scan the QR code provided with your booking confirmation e-mail.

Only for parkers who do not pre-book online.

The electronic parking system at Melbourne Avalon Airport is cashless.

Yes, pay stations are equipped with assistance call points. If you need immediate help or have any urgent concerns, our airport customer service team will be available to assist you.

If you have any concerns, encounter issues, or have questions about the electronic parking system, please contact our dedicated administration team at carpark@avalonairport.com.au.

Yes. A dedicated 2-minute pick up and drop off area is located close to the terminal entrance.